A situation causing frustration and confusion has emerged involving a UPS facility in Ontario, California. It seems that some PS5/PS5 Pro 30th anniversary bundles are being unexpectedly “returned” to Sony, leaving players scratching their heads. Many who were eagerly tracking their special edition consoles noticed a strange update on their UPS tracking, stating that these coveted items were being sent back due to a “hazardous materials irregularity.”
Now, diving into this issue a bit deeper, it seems players are starting to worry that their PS5 and PS5 Pro 30th anniversary bundles might actually be at risk of theft. One of our readers was the first to alert us to the problem, sharing some screenshots from their tracking updates. After that, I found several Reddit posts where other gamers shared similar stories. The pattern is clear: parcels originating from Ontario, California, labeled as being sent back to their sender due to some hazardous materials issue.
Gamers scattered across various states have been trying to get answers from both UPS and PlayStation Support. However, up till now, their efforts have been in vain, leading many to fear that their packages might have been stolen. While the majority of these concerned individuals had ordered the highly sought-after PS5 Pro bundles, a few have reported that they were expecting PS5 Slim consoles instead.
It’s easy to see why suspicions of theft are swirling, especially with the PlayStation 30th anniversary logo prominently displayed on the shipping boxes. Yet, at this point, all of this remains speculation without concrete evidence.
Rest assured, we’re actively monitoring this issue and will provide updates as they come. If you’ve found yourself caught up in this situation, don’t hesitate to reach out to us.
